A single source of truth for maintenance spend, inside Rent Manager. We model each depot's stock — including the shared Jersey City depot — capture restock orders, and give supers a fast, bilingual way to log every pull (item, quantity, work order, unit) so cost lands on the right unit and portfolio. Each portfolio's repairs-and-maintenance spend is metered against your ~$800/unit/year benchmark; the moment a portfolio runs over its monthly allocation, it raises an alarm and routes to an additional approval. Accountability sits where you want it — at the maintenance-director and portfolio level, not micromanaging individual supers — so you finally know what's coming in, what's going out, what it was used for, and where you're over.

The headache it kills: Zero spend tracking today — Fred's #1 priority: no view of what comes in, what goes out, what it was used for, or which portfolio is over budget.

A resident ticket — from Savant email, the portal, or phone — becomes a Rent Manager work order automatically: priority set (and the over-flagged 'emergencies' that aren't, downgraded, with your office able to re-flag), routed to the right person — a building super for an in-unit fix, a maintenance director for a roof job — booked on the calendar, and the tenant kept updated. Nothing re-typed by hand; your team manages the work, not the data entry.

The headache it kills: Office staff manually re-keying, re-categorizing, re-prioritizing, assigning, opening and closing every inbound ticket across ~1,600 apartments under two maintenance directors.

One dashboard for the whole portfolio's utility bills, with per-building trends and automatic flags on anything moving beyond its seasonal norm. The three expensive bills this month surface the moment they post — not when the T12 finally shows the damage.

The headache it kills: Manually scanning ~150 utility bills, or only catching a spike when the T12 already shows the damage.

Every license and permit tracked with its expiration, renewal lead-time, and contact — with reminders and an escalation before anything lapses, so you never lose six months reinstating a permit no one was watching.

The headache it kills: A lapsed license that takes ~6 months to reinstate because no one was watching the date.

A mailed violation is read automatically, turned into a Rent Manager work order with the required remedy, assigned to the super, and tracked against the 30-day cure window through close-out with the inspector — removing the hand-keying entirely while keeping a person on the final close.

The headache it kills: Someone opening each mailed violation and hand-building the work order.

When a case crosses your thresholds, the ledger and lease are packaged and routed to the lawyer assigned to that property — with one human approval before anything legal goes out. It closes the last manual gap in your already-automated delinquency process.

The headache it kills: The one un-automated step in an otherwise automated delinquency process: manually assembling and sending the file to counsel.

The recurring reports you build by hand — starting with pest-control patterns per building and quarter — are pulled from Rent Manager and your vendor portals on a schedule and delivered ready to read, so you can see the real driver behind repeat issues without assembling it yourself.

The headache it kills: Hand-assembling recurring reports and doing the analysis manually (currently in 'claw').

Newsletter and calendar alerts go out to residents from Rent Manager, and 15 days after move-in a satisfaction survey routes five-star responses to a public Google review and anything lower to internal follow-up — replacing the outside vendors you pay to manufacture and scrub reviews.

The headache it kills: Paying outside vendors to generate good reviews and suppress bad ones, with no early-warning on unhappy residents.